Frequently Asked Questions

You can book your consultation appointment directly online using our calendar. Choose an available date and time, fill in your details, and select the desired service. No online payment is required.

For complex bespoke creations or large upholstery projects, we travel to your home in Lausanne, Yverdon-les-Bains, and across the Canton of Vaud to take measurements and define the project. For simple alterations, drop-offs are done at the studio.

Yes, absolutely. For clothing or custom curtains, you can bring the fabrics of your choice. For furniture upholstery, we can also advise you on the durability and type of fabric best suited for your chair or sofa.

We accept cash, Twint, and bank transfers. For custom designs or large projects, a deposit is typically requested when placing the order.

Simple alterations (trouser hems, zipper replacements) usually take 3 to 5 business days. Complex custom tailoring and upholstery projects take between 2 to 4 weeks, depending on our schedule.